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Spa Nails

+1 716-665-2725
710 Foote Ave, Jamestown, NY 14701 United States of America
Open Today: 10:00 AM - 07:00 PM

Amenities

Health & safety
  • Appointment required
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Best PlaceJuice Reviews

The wait is worth it! I had to wait about 25 minutes for my nails to get started but they truly take their time and make the waiting worth it! Very detailed and well done
Did a fantastic job they fit me right in which is awesome usually you have to wait at any good nail place. I got a gel pedicure the girl who did it was really friendly very talkative and very nice she was gentle told her to pick out a car to pick out a good color overall I would recommend it to anybody for gel pedicure with only $45 and I got it done in less than a half-hour In-N-Out
Overall was a good experience I absolutely love my nails I brought a picture in and she was able to duplicate it to a tee. I've never really gotten my nails done before so the price was a little high because I wasn't expecting it but the quality of the nail work was phenomenal. The only other downside to my experience was we called to make an appointment at 6:00 for myself ( full set ) and mother ( just paint ) and we were not starting until 6:45/7pm which foiled some of our evening plans. Overall I would recommend and will probably go back just based on the quality of design she was able to do for me.
Unfortunately I can't agree with the good reviews I am reading. I have gone there several times and seen different people each time, which was not a problem. One time they were blotchy and needed to be re done. Another time they were really thick and looked really bad. A third time they were not evenly coated. I guess I kept hoping they would get better. So the last time I went I saw Kay. Not only did the gel all chip off after only two days but she was a little rude and unresponsive to normal conversation. The worst ever. I called and the owner said I could get the ones chipped off redone. Ok great. When I got there they only redid two. The rest came off the next two days while I was at an out of town function. The only saving grace was Michelle. She would be the only reason I would even consider going back but I won't. No refunds. No satisfaction. No recommendation. Go somewhere else.
Ahn did awesome! They were really quick and cared about how our nails turned out! I went with a group of three and everyone was very happy with their nails!
It’s good just that my nails don’t last long they always snap off less than 2 weeks
I only go here!!! Other places make you feel like an inconvenience. The owners and employees are personable. The prices are very affordable!
Every time I get my nails done here they turn out amazing

Quick Facts About Spa Nails

Spa Nails appears to have several strengths based on the comments provided. One of the strengths is that they take their time and provide detailed and well-done nail work. This is evident in the comment that says, "The wait is worth it!... Very detailed and well done." Their attention to detail and quality of work are valued by customers.
Another strength is the ability to fit customers in without a long wait time. The comment, "Did a fantastic job they fit me right in..." indicates that Spa Nails is able to provide efficient service and accommodate customers without making them wait for a long time. This is an important strength as waiting for a nail appointment can be a deterrent for some customers.
Additionally, Spa Nails is praised for the friendly and talkative demeanor of their employees. The comment states, "The girl who did it was really friendly very talkative and very nice..." This indicates that the staff at Spa Nails creates a comfortable and enjoyable atmosphere for customers by engaging in friendly conversation. This can enhance the overall experience for customers and make them feel more satisfied with their visit.
The ability to replicate a design accurately is another strength mentioned in one of the comments. The customer states, "I brought a picture in and she was able to duplicate it to a tee." This showcases the skill and talent of the nail technicians at Spa Nails in recreating designs requested by customers. This attention to detail and ability to meet customer expectations can contribute to customer satisfaction.
In terms of weaknesses, one comment mentions a high price that came as a surprise to the customer. The comment explains, "The price was a little high because I wasn't expecting it." This indicates that Spa Nails may have higher prices compared to other nail places, which can be a deterrent for some customers.
Another weakness mentioned is the experience of inconsistent quality. The customer states, "One time they were blotchy and needed to be redone... Another time they were really thick and looked really bad." This suggests that the quality of the nail work may vary depending on the technician and can result in less satisfactory experiences for customers.
One comment also highlights an issue with appointment scheduling. The customer states, "We called to make an appointment at 6:00... and we were not starting until 6:45/7 pm." This indicates that there may be a problem with punctuality or organization in terms of honoring appointment times. This can be frustrating for customers who have planned their schedules around their appointments.
Furthermore, one comment mentions that the gel nails chipped off after only two days. The customer states, "Not only did the gel all chip off after only two days but she was a little rude and unresponsive..." This suggests that there may be inconsistencies in the durability of the nail work and that some of the staff may not provide satisfactory customer service.
Lastly, one comment mentions that the nails do not last long and tend to snap off within two weeks. This indicates a weakness in the longevity of the nail work, which may be disappointing for customers who expect their nails to last for a longer period of time.
In conclusion, Spa Nails has strengths such as detailed and well-done nail work, the ability to fit customers in without a long wait time, friendly and talkative staff, and the ability to replicate designs accurately. However, there are weaknesses in terms of higher prices, inconsistent quality, issues with appointment scheduling, durability of the nail work, and customer service. It is important for Spa Nails to address these weaknesses in order to enhance overall customer satisfaction and retention.


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Today

Opening Hours

Monday 10:00 AM - 07:00 PM
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 07:00 PM
Saturday 10:00 AM - 07:00 PM
Sunday Closed

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Location